MANNING EXUM WROTE:
> I represent Happy Jack, Incorporated and our website
> address is www.happyjackinc.com. Please visit our site
> and provide any feedback you can pertaining to any of
> the common measurable characteristics of a website. I
> look forward to your responses.
I visited your site yesterday and was impressed with
overall look and feel of the site. Being a dog-owner,
I was interested in your products and was very
interested and moved to action by your offer for FREE 8
pounds of dogfood. I placed it into a shopping cart.
Then, I shopped the Monthly specials and learned I
could get FREE shipping if I ordered the Skin Balm, so
I placed it into my shopping cart. But, when I clicked
to view my cart, only the last item I placed into it
appeared. I tried several times and was disappointed
that I could not intuitively place items in my cart.
Two great offers caught my attention, but you lost my
order because I could not complete it.
I was also off-put by the fact that the pages seemed to
load very slowly, but this is sometimes a by-product of
our limited servers and traffic overload, so I put up
with a lot of delays when surfing websites. Your site
seemed exceptionally slow, so you might want to
determine if there is any way you can facilitate
improved page-load time. I did successfully order (and
later received confirmation) your catalog so I can shop
at home away from my computer!
Fix the shopping cart problem or provide better
instructions and you've got a winner! Good luck!
Tandy Brands Accessories, Inc.
Received on Fri May 19 2000 - 15:08:44 CDT
HOW TO JOIN THE ONLINE ADVERTISING DISCUSSION LIST
With an archive of more than 14,000 postings, since 1996 the
Online Advertising Discussion List has been the Internet's leading forum focused on professional discussion
of online advertising and online media buying and selling strategies, results, studies, tools, and media
coverage. If you wish to join the discussion list, please use this link to sign up on the home page of the Online Advertising Discussion List.|
Online Advertising Industry Leaders:
Local SEO with Video
Houston Web Design
Add your company...