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Re: Is Email Marketing Dead?

From: Alex Chudnovsky <alexc_at_jungle.com>
Date: Tue 26 Feb 2002 16:50:14 -0600

Anne Kwong <outraspace_at_hotmail.com> wrote:

> I am wondering if anyone in this group has any success
> with email marketing these days.

Doing it for 2+ years, with over 500 campaigns run.
Targeted campaigns can yield 100%+ clickthroughs,
with 30-40% conversions. Its not dead if you know what
you doing.

> I have tried many different email marketing strategies -
> personal email, one-to-one marketing, etc.

> The success rate is about 15% only.

How do you define success rate? % of Clicks? % of
customers who placed order? % of people who opened email?

Our response rate (clickthrough ratio) is about 10%
on a big WEEKLY newsletter with etail offers. If you manage
to sustain 15% (with decent conversions), then its not bad
at all.

> Some responded with angry emails even though I've
> included some very specific
> information on the email to make sure that the email is
> not a SPAM. Is this normal?

Don't spam. You must have people's consent before mailing,
putting "its not spam" doesn't make it so.

> Should I purchase a mailing list from
> some online marketing company?

My advice -- don't. If you are pressured into buying in
then NEVER buy loads -- buy sample of 1k emails then test.
We (like many others) had dismal results on these lists --
its simply not worth it.

Regards,

Alex Chudnovsky,
Lead CRM Developer/Analyst,
jungle.com






Received on Tue Feb 26 2002 - 16:50:14 CST


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