Re: Free demo policies

From: Jim Reardon <>
Date: Thu 30 May 2002 09:19:18 -0600

Tom Jeffries <> wrote:

>We get a lot of false email addresses. We're considering two changes to
>our policies- I'd like feedback on both.
>1. We can require a valid email address, with varying levels of
>certification of validity up to and including a requirement that people
>respond to an email sent to them before they can use the program. Right
>now our requirements are very low- the syntax has to be right. We get
>quite a few
>2. We can reduce the length of the free trial. Some of our competitors
>offer 15 day trials instead of 30, or limit the features.

Why require an email address? I download a lot of software and very rarely
will supply my email address to the creator when a form is required before
download (I, though, am more prone to use

Idea #1 would definitely work -- you would get a correct email address 100%
of the time someone downloads. But is it worth the hassle? Would you
rather people try your software, or provide you with an email address --
especially since people supplying fake addresses most likely would opt-out
of receiving your newsletter?

Idea #2 doesn't seem to make sense to me -- I don't see how it relates to
collecting email addresses. You could, I suppose, email some type of
license file without which the program won't load.

As a middle ground, you could also simply look up if a mailserver exists at
the domain they specify. It might slow things down, but it would probably
block a bit of the invalid addresses.

  Jim Reardon <>
  sites you laugh with, not at...

Received on Thu May 30 2002 - 10:19:18 CDT


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