Re: Issues with Cookies

From: Phil Kaufman <cyberadvan1_at_netzero.com>
Date: Tue 09 Nov 2004 10:47:07 -0500

            It is likely a problem with your server-side software, and how
it is handling the cookie. When the server saves a cookie on a user's client
PC, it assigns the cookie a "name tag" by which the server software can
later retrieve and fetch the textual contents of the cookie. The name used
by the server to retrieve the cookie must match the name that the cookie was
actually stored under, otherwise the server will be unable to find and get
the cookie that it saved.

            Another possibility is that the user email address and/or logon
password is being saved in the cookie, but due to a formatting or alignment
error in cookie text positions, the information as formatted from the
fetched cookie doesn't match the information entered in the user-submitted
logon form.

            Use the server software to display the contents of the cookie to
verify that cookie contents and cookie name is what it is supposed to be.


Phil Kaufman


www.HelpForCustomers.net

****************************************







From nobody
From 4catalyst_at_excite.com
Return-Path: <4catalyst_at_excite.com>
Received: from excite.com ([207.159.120.60]) by maggie.tenagra.com with SMTP (ListManager WIN32 version 4.2.1); Tue 09 Nov 2004 11:42:14 -0500
Received: by xprdmailfe1.nwk.excite.com (Postfix, from userid 110)
        id 0C10C109EB8; Tue 9 Nov 2004 12:43:12 -0500 (EST)
Received: from [24.127.41.104] by xprdmailfe1.nwk.excite.com via HTTP; Tue 09 Nov 2004 12:43:12 EST
To: online-ads2_at_o-a.com
Subject: Re: Issues with Cookies
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: ID = ac08543c67b224edbe785837e9ed4117
Reply-To: 4catalyst_at_excite.com
From: "Linda Buquet" <4catalyst_at_excite.com>
MIME-Version: 1.0
X-Sender: 4catalyst_at_excite.com
X-Mailer: PHP
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
Message-Id: <20041109174312.0C10C109EB8_at_xprdmailfe1.nwk.excite.com>
Date: Tue 09 Nov 2004 17:21:33 -0500

In response to Aaron's Cookie Problem:

I know of a couple issues that could be at play here. Since I work
with affiliate programs 7 days a week, knowing about cookies is
very important to my business.

There is an ever growing list of anti-adware and anti-spyware
programs out there that blocks or eats cookies. Due to all the
pending legislation and increased exposure about this issue,
more and more people are buying this software. Some of these
programs may not be great and may be inadvertently blocking
good and necessary cookies without the user's knowledge.

I think the issue could also have something to do with your lack
of a P3P privacy policy. If you don't have a valid policy IE 6 can
block your cookies. I don't get a *red eye* warning in IE6 when
I visit your site and when I view your privacy settings, IE6 tells
me it accepted your cookies. However when I tried to validate
your P3P with the validator at W3.org, I could not.

Review this and show it to your programmers:
http://validator.w3.org/p3p/20020128/p3p.pl?uri=uniontelecard.com

If you think that could be the issue, then here is all the info you
will need to correct it. http://www.w3.org/P3P/

I'm not a techy type, just a marketer, but these are two of the many
issues I'm aware of that can affect cookies. Hope this helps and
best of luck!

Linda Buquet AKA Catalyst
Affiliate Management Consultant
http://www.5staraffiliateprograms.com






Received on Tue Nov 09 2004 - 09:47:07 CST