Re: Wikis for business -- looking for info!

From: Josh Carlson <jcarlson_at_insurancejournal.com>
Date: Mon 01 Aug 2005 07:31:22 -0500

Wiki's have a lot of potential for internal use. I find them particularly
useful for collaborating on project plans and documentation.

The following from Wikipedia founder Jimmy Wales (in an interview with CIO
Insight magazine http://www.cioinsight.com/article2/0,1540,1828552,00.asp)

"You keep it out of the hierarchy, and you preserve institutional
knowledge that typically never gets written down�__the way to fix the
copier, or the preferences of a particular customer."

He also highlights a key benefit, "... big knowledge management systems
make a lot of a priori assumptions. Wikis don't."

Of course "big knowledge management systems" have their place, but some
things are best left simplified. Simple increases user participation.

Josh Carlson




Received on Mon Aug 01 2005 - 07:31:22 CDT