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NONE: ONLINE-ADS>> Gatech survey is self-selected, not a real survey

ONLINE-ADS>> Gatech survey is self-selected, not a real survey

Glenn Fleishman (glenn_at_popco.com)
Tue, 17 Feb 1998 07:43:51 -0800

In the discussion on cookies, Michael Hammons wrote:

>Check out the GVU survey:
>
>http://www.gvu.gatech.edu/user_surveys/survey-1997-10/
>
>It specifically asks users about cookies and I think you
>will find this information interesting.

I'd like to continue my own private GVU screed, which is - although I like
the GVU folks and think there is some benefit in what they're doing, it's
not a survey. It's a self-selected, non-sampled group of people who fill it
out. If you read Guy Kawasaki's Apple EvangeList some months ago, he urged
the rabid subscribers of the list (which I was one of at the time) to go
and fill out the survey. Other constituencies do the same.

There is virtually no point in quoting the GVU study as a method of
identifying any trends, patterns, or even numbers on the Web or Internet.
It has pretty much zero statistical validity because of the self-selected
and directed nature.

Even if they had a perfect demographic sample, the self-entry part of the
survey is problematic. I know something about market research and I
certainly know how poor most people's reading comprehension is on the Net.
You can't just give people a survey to fill out and walk away. (I can't
tell you the number of times I get irate - or even reasoned - responses to
articles I've written that complain that I left out facts that are clearly
stated in the article. I once got very irate mail from a major newspaper
reporter who accused me of ridiculing him. I quoted back the exact text he
was complaining about and after three rounds of email he finally "read" it.)

I really have nothing against the fine and dedicated people at GVU, but I
am tired of seeing their numbers used in a way that implies they have the
same rigorous statistical demographic methodological validity as a survey
that actually attempts to do sampling in a non-self-selected manner.

------------------------------------------------------------------------
Glenn Fleishman, unsolicited pundit. see my mug: http://www.glenns.org
writer, perl hacker, Adobe Magazine columnist/editor . fax 206.285.0308
co-author of Real World Scanning & Halftones, 2nd edition, on press soon
conference chair, Web Marketing '98/Seattle http://www.thunderlizard.com
------------------------------------------------------------------------

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