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               Online Advertising Discussion List
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List Moderator:                                        Supported by:
Kevin Fadden                                              InterEdge
kfad_at_interedge.com                        
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May 21, 1996                                             Digest#0039
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In this Digest...

NEW
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        "Moderator's Comment"
                ~ Kevin Fadden


CONTINUING
-------
        "Trade Shows"
                ~ Bob Hanna
                ~ John Sanders
                ~ Nikki Murphy

        "Re: Fast Forward"
                ~ Robert Raisch, The Internet Company
                ~ M. Wolf


PERSONAL INTRODUCTIONS
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REQUESTS FOR INFORMATION
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From: kfad_at_interedge.com (Kevin Fadden)
Subject: Moderator's Comment

My apologies to those on the list that were sent DIGEST #0038 twice. I 
really don't what happened, and when I caught it, it had probably already 
gone out to more then half of the list. 

Peace,

- Kevin Fadden 
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CONTINUING
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From: "Bob Hanna" 
Subject: Trade Shows

Kevin,

I've been to more trade shows than I care to remember...as both an
exhibitor and a visitor.  Trust me...many exhibitors have a pretty
low opinion of  the value of these affairs, too.  We used to refer to
the way we felt after four days of dealing with stupid questions,
rude comments, too little sleep and too many parties as "show coma".
And I can recall being told more than once that the only reason a
company spent the money to be at a show  was because their
competition was there.  They felt that it would "look bad" if they
didn't show up as well.

But these shows do offer a way of getting your message out to a 
large part of your current and prospective customer base in one 
relatively painless shot.  Can companies do a better job of 
presenting themselves at these shows?  Should they?  Absolutely!  But 
we shouldn't condemn the process simply because some (most?) 
participants handle it badly.  Besides...you can always just walk 
away from someone's booth!
------------------------------------------------
Bob Hanna 
New York, NY
------------------------------------------------
*** Moderator: For clarity's sake: I was condemening the infomercial 
approach -- not the trade show or the concept of trade shows. I love 
trade shows. I hate infomercials. Over and out. KF ***
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From: John Sanders 
Subject: Re: Online-Ads DIGEST #0038

At 05:48 1996-05-20 -0500, you wrote:

>One thing I have to say about the trade shows I've been to, and 
something
>that really bothers me, personally. 
(snip)
>I think it's worse than any spam or banner ad or even
>an infomercial on TV -- people (such as myself) travel a long way for 
these
>shows AND pay good money to get in. Give us our money's worth, not an
>excuse to take a nap.

I didn't attends either of the shows mentioned .. and I try and be very
selective in only going to events where I think I will get value for 
money,
but ..

Don't forget the vendor, he's probably paid a good deal more than you to
exhibit and, sure, he wants to prersent his wares in selling mode.  I 
would
agree though that there is good and bad marketing, but, unfortunately, 
the
millionaires are more often than not those who sell in the most tacky 
way.
Any of you who have been to Hong Kong will know what I mean !!

And don't forget the speaker (if it's a conference) .. he's almost 
certainly
had to pay his own expenses (the organiser might have graciously given 
him
fee admission but not always) - has spent many hours and much money in
preparing his presentation only to be told that mentioning his company 
more
than twice is blatant commercialisation.

Yes Kevin, I agree.  MANY shows are rip-offs but the profiteers are
invariably the organisers not the exhibitors or speakers.  But there 
again,
who falls for the marketing hype of the organisers ;-)

Regards

John Sanders

bigjohn  =============================================================
bigjohn  =  Thank you for reading an E-Mail from The EDI Shop in HK  =
bigjohn  =      Voice +852 2954 9133          Fax +852 2333 9603     =
bigjohn  =  bigjohn_at_edishop.com.hk   URL  http://www.edishop.com.hk 
bigjohn  =============================================================
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From: Nikki Murphy 
Subject: Exhibitions

I totally agree with kevin about these 'infomercials' at some companies 
booths.  It was always the tradition to have a long, boring technical
product demonstration, which didn't work very well, and now the switch 
seems to have gone the other way!  It seems to me that most presenters 
nowadays really are actors or dancers that are there for sheer   
entertainment value. I remember being at Comdex, Atlanta a couple of   
years ago watching 6 female dancers in catsuits doing handstands and   
opening their legs!  Even the men were commenting 'fine - but what does 
this tell me about their database product? (the company shall remain   
nameless...) I am slightly biased as i used to do a lot of presentation 
myself.  I used to concentrate on the product - I'd always make a point 
of showing the 'cool' features as well as the practicalities, and I used 
to tailor the odd joke around the audience.  I found that if you offer a 
slightly personalised demo and try and involve the audience members   
without embarrassing them, then you can get the information across that 
the audience wants, and leave them with a nice 'warm fuzzy feeling' about 
your booth.  It never took me that much money, time or effort to put on a 
'good show' so why can't other companies do the same thing?
Nikki Murphy
AlphaBlox Corporation
Tel: (Direct line) + 44 1628 414 237
Fax: +44 1628 771136
email: nmurphy_at_blox.com
Internet: http://www.blox.com  
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From: "Robert Raisch, The Internet Company" 
Subject: Re: Internet Fast Forward

Re: Comments regarding Internet Fast Forward, this might be of 
interest.

Title:  Oh Whistle and I Will Come For You, My Lad:
        Agent Technology, Search Engines and Advertising 

Author: Robert Raisch, Chief Scientist of The Internet Company
        

Date:   May 7, 1996

Source: Mecklermedia's IWORLD 
        Business.Net Section, Advertising & Marketing Feature
        
URL:    

For those living under the cyberequivalent of a rock, agents
are tiny bundles of programming that leave your computer to
travel the global Internet, gathering and returning interesting
bits of information to your hard drive.  

However, in the current state of the art, agents do not quite
meet this ideal.  They are usually applications, running on your
own computer, that continually retrieve and categorize
information from elsewhere on the Net.  The difference is that,
in the absence of agreed on open systems standards, few
companies find the idea of running your program on their
computer particularly appealing.

Ignoring for the moment the problems that running unknown
programming on someone else's computer present in terms of
security (see Java) or accounting, there is an interesting
side-effect of agent technology that I do not believe has been
fully thought out, and that I believe will severely affect the
business model of search engines like Lycos, Yahoo and AltaVista.

Due to the enormity of the global Internet and the lack of a
centralized directory service, indices of content have become
immensely popular and have, in some ways, become replacements
for an Internet "telephone white pages."  If such a white pages
service were feasible and became popular, it would mean the end
of search engines under their current business model.  I doubt,
however, that this will be much of a problem, since I donat
believe that the current business model of search engines
services will last that long.

Please do not misunderstand.  I do not mean to denigrate the
fine services that companies like Lycos, Yahoo and AltaVista
perform.  They provide much needed navigational context to an
otherwise chaotic collection of online information resources. 
I just donat believe that the business model that they currently
support will last much longer.

Imagine, if you will, my agent acting on my behalf, proposing a
search request to Lycos, Yahoo and AltaVista. Back come the
results, which my agent dutifully collates, organizes and
formats for me, on a single easily consumable HTML page.  "What
a wonderful tool!" I exclaim.  "Just what I need.  No longer
will I need to slog over to all of my favorite search engines,
wade through their clunky user interfaces, and submit my queries
individually, remembering arcane search query languages.  No
longer will I need to endure their incessant advertising."

And herein lies the rub.

Meta-search agents treat the product of search engines as data:
Changing it, organizing it, making it more usable to the
consumer, without understanding that this information is more
like a publication than raw data. At least that is how it is
paid for. Most of the popular search engines available today
base their business model on advertising sponsorship.   They
have a product to sell to their customers and like all
advertising-subsidized publications, their product is you, the
reader, and their customer is the advertiser.

If I can dispatch my agent to search multiple indices, each
providing their own brand and advertising, only to return with
an amalgam of the results, the publisher no longer reaps the
benefits of advertising exposure to their readers.  

If the agent does indeed return and present the advertising to
the consumer, the fact that it must collate the results before
presenting the fruits of its labors severely affects the value
of the included advertising.  Ford does not advertise on any
page facing a Chrysler ad, and vice versa. In fact, most
publishers must be very careful not to diminish the value their
advertising presents to their customer.  Magazine publishers,
for example, expend large amounts of effort planning the
advertising placement in their publications, all in an effort to
maximize the value that placement offers to "those that pay the
bills."

So what options have these publications (search engines) to protect their
value (exposure to their readers) to their customer (the advertiser)?

I can see three:

    1.  Devise methods to defeat the automated searching of
    their indices.

    2.  Create a universal consortium of search engines and
    agent providers that all share the same advertising pool and
    work toward the same ends.

    3.  Develop new business models that do not rely on
    advertising for revenue.

The first option will fail simply because it is based on a
flawed assumption: that an automated search request can be
distinguished from a "live" one.  It cannot since most simple
communications that can be accomplished by a human online can
be easily mimicked by a computer.

The second will not come about based on the entrepreneurial
spirit of the companies involved.  Most see the other companies
as competitors and would rather defeat them than cooperate with
them.  Does Macy's tell Gimble's?

Which leaves the only solution I believe has any possibility of
succeeding: to change the source of the money. The most logical
business model that emerges from this solution is that of
"for-fee" access, most likely on a subscription basis.  So I
believe that we can expect Lycos, Yahoo and AltaVista to begin
to charge an entry fee for their services in the near future.

O.K. So I lied.  There is a fourth option.  It is far more
difficult to accomplish and poses significant expense to the
search engine companies, but it will work.  A few have already
begun to pursue it.

Let's see if you can guess what it is.  I'll make it easy for
you.  I've even mentioned it in this article.  Please drop me a
line telling me what you think this fourth option might be,
either using the form below or directly via e-mail. I promise it will
be the subject of the next installment of this column.


--
   Rob Raisch, The Internet Company

Rob writes weekly on the topic of Internet-enabled 
advertising and marketing for Mecklermedia's 
IWORLD   

Original portions copyright 1996 by Rob Raisch
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From: "M. Wolf" 
Subject: Internet Fast Forward

Joe McWilliams wrote:
>> I'm sure many of you have heard about the new software, Internet Fast
Forward, that allows browsers to totally block out ad banners when 
visiting
sites.  Since our site depends on advertising, this poses a threat to our
business.
I have two questions. Do you think that this type of software will become 
as
popular as some suggest?  If so, does anybody know a way around it? <<

I personally enjoy seeing the ad banners as I surf. I ignore what I am 
not 
interested in and often find new products and sites by reading the ads 
which 
grab my attention. As long as ads are kept fairly unobtrusive and don't 
become huge files to download, I wouldn't be bothered with loading 
special 
software to avoid them.
-- 
Mary Wolf, webmaster_at_buyitonline.com
BUY IT OnLine: Your online GUIDE to locating products and services!
http://www.buyitonline.com
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DirectChoice relationship marketing software. Download a 30 day free
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